My Music Rider — Support

Thanks for using My Music Rider. We’re happy to help.

Contact

When emailing, it helps to include your iOS version and a short description of what you were doing when the issue happened.

Frequently asked questions

Where is my data stored?
Everything you build — stage plots, input/output patchlists, monitor mixes, and equipment lists — is stored only on your device. Nothing is uploaded to us. Back up anytime in Settings → Backup & Export.

How do I move my rider to a new phone?
On your old phone, go to Settings → Backup & Export and export a backup file to iCloud Drive or Files. On the new phone, install the app and use Import to restore it.

How do I export a rider as a PDF?
Open the rider and tap Export → PDF. You can then share it by email, AirDrop, or print it for the venue and monitor engineer.

Can I share a rider with my band or the venue?
Yes — export the PDF or use Share Link from the rider’s menu to send a read-only copy.

How do I turn off ads / change tracking?
Ads help keep the app free. You can change ad tracking anytime in iOS Settings → Privacy & Security → Tracking.

How do I delete my data?
Because your data lives only on your device, deleting the app removes it. Export a backup first if you want to keep a copy.

Privacy

See our Privacy Policy.

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