Realtor’s Buddy — Support
Thanks for using Realtor’s Buddy. We’re happy to help.
Contact
- Email: itygrmedia@gmail.com
- We typically reply within 1–2 business days.
When emailing, it helps to include your iOS version and a short description of what you were doing when the issue happened.
Frequently asked questions
Where is my data stored?
Everything you enter — listings, commissions, leads, and notes — is stored only on your device. Nothing is uploaded to us. Back up anytime in Settings → Backup & Export.
How do I move my data to a new phone?
On your old phone, go to Settings → Backup & Export and export a backup file to iCloud Drive or Files. On the new phone, install the app and use Import to restore it.
How do I export my listings and leads to a spreadsheet?
Settings → Backup & Export → Export CSV. You can open the file in Numbers or Excel.
How does the commission cap work?
Once your commission total reaches your annual cap (set in Settings), it stops deducting the brokerage’s cut automatically.
How do I turn off ads / change tracking?
Ads help keep the app free. You can change ad tracking anytime in iOS Settings → Privacy & Security → Tracking.
How do I delete my data?
Because your data lives only on your device, deleting the app removes it. Export a backup first if you want to keep a copy.
Privacy
See our Privacy Policy.
